NSO Certificate Experience Woes

June 30, 2008 · Filed Under general · 2 Comments 

This year, I experienced a few times being lambasted by NSO’s (National Statistics Office) processes in getting authenticated copies of certificates. It was a pity I had subjected myself to such conditions but I had no choice, I badly needed copy of my birth and marriage certificates and was trying to save money by getting it personally instead of having it delivered.

I realized that going to NSO was more expensive than paying Php300.00 for the delivery service which would have saved me my time and patience aside from money. It was a disaster from the very start. I was only handed my copy on the fourth time I went to NSO. Prior to that, I lost my control on the third visit when the teller told me they still don’t have my copy and asked me to just go back again. I snapped and told her: “Miss, I can’t just go on leave forever just to come here everytime!”

NSO Quezon City was unbelievable. The building cater to thousands of people daily. Yet, it looks like a low-budget cockpit with low ceilings and unorganized and unsightly counters. No wonder there are fixers everywhere. My friend even said they kept their processes that way (long lines and slow service) so there would be need for fixers. I just managed a heavy sigh. I was too tired to comment.
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